Port Smiles | Multi-Storey Dental Practice Design & Build

Port Smiles Dental is a complete ground up dental practice design and build in Port Macquarie, NSW. Created as a long term home for a growing practice, the project replaces the limitations of a retrofitted residential space with a calm, efficient environment designed around how the team works and how patients experience care. Reflecting the relaxed coastal character of its location, the finished practice is bright, welcoming, and distinctly local, supporting patients of all ages while positioning the practice for decades of future growth.

Project Story

Client Interview

Project summary

Details

Type: Dental practice design and build

Size: 249 m² GFA

Total site area: 809 m²

Features

5 surgeries

Large reception with dedicated payments area

Expansive waiting area

Sterilisation and laboratory areas

OPG imaging

Large, separate staff room

Services

Strategy

Property advisory

Site acquisition

Town planning

Site planning

Project documentation & approvals

Dental practice design

Construction

Dental fitout

Explore the Project

a dental practice design with a fence and driveway

“I think what we’ve done with OPTIMA is provide something everyone can enjoy, from all walks of life and all individuals.”

– Dr Sagnik Sengupta

Project Background

A retrofitted practice constrained by its building.

Port Smiles Dental had reached a turning point. Operating from a converted residential building had allowed the practice to grow, but it no longer supported how the team wanted to work or the experience they wanted to provide patients. Clinical flow was constrained, accessibility was limited, and the building itself could not adapt to the future needs of the practice.

Dr Sagnik Sengupta’s ambition was not simply to build a bigger practice. The goal was to create a permanent home. One designed for long term patient care, team wellbeing, and operational clarity, without the need for compromise or future relocation.

OPTIMA’s involvement began well before dental practice design or construction commenced. Working closely with Dr Sagnik Sengupta, we helped define what the practice needed for the long term, then set out to identify the right site to support that vision. OPTIMA sourced and recommended the property, carried out detailed due diligence prior to purchase, and guided the project through a complex development approval process. With the foundations in place, the project seamlessly progressed confidently to the next phases.

Solution

From property advisory to purpose built dental practice.

This project was delivered as a true end to end solution. Following the strategy and property acquisition, came detailed dental practice design, ground-up construction, and full dental fitout. Throughout the journey, transparency was central. Decisions were clearly tested against budget, timeline, and feasibility, allowing the client to move forward with confidence at every stage.

The dental practice design response balanced efficiency with ease. A large reception with a dedicated payments area supports privacy and patient flow, while the expansive waiting area creates a calm arrival experience. Five fully equipped surgeries are supported by efficient sterilisation and lab areas, with integrated OPG imaging streamlining diagnostics and treatment planning.

Accessibility was a key consideration throughout. Flat access, wide corridors, and generous circulation ensure the practice supports patients of all ages and mobility levels. A large, separate staff room provides a genuine retreat away from clinical spaces, supporting collaboration, wellbeing, and long term team retention.

Material selections and spatial planning were guided by the local context. Light filled interiors, a relaxed coastal palette, and considered detailing create an environment that feels grounded, warm, and reflective of Port Macquarie and Port Smiles as a brand.

Delivering a project of this scale in a regional setting required close coordination and consistent communication. Alignment was achieved from concept through to completion, allowing the Port Smiles team to remain focused on patient care while OPTIMA managed the complexity of delivery.

Key benefits

Port Smiles Dental now operates from a purpose built environment that supports care, efficiency, and long term growth. The project delivers:

– A permanent home designed around how the practice wants to work.

– Improved clinical efficiency through clear zoning and flow.

– A calm, accessible environment supporting patients of all ages.

– Dedicated staff facilities that enhance wellbeing and collaboration.

– A future ready practice designed to serve the community for decades.

Port Smiles reflects OPTIMA’s ability to guide healthcare clients from early strategic thinking through to delivery. By combining property advisory, in house design expertise, and end to end construction, Port Smiles Dental now stands as a confident, future focused practice that supports its team, its patients, and the Port Macquarie community.

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Start with the right advice

Whether you are planning your first practice, expanding into a new location, or re-developing an established facility, early advice makes a meaningful difference.

OPTIMA supports practice owners from site selection through to opening day, providing clarity, guidance, and proven expertise at every stage.

Talk to our experienced projects team today – it’s never too early to get the right advice.

P: 1800 266 515

E: [email protected]