Patient ExperienceSmile
December 14, 2017

Using Design Thinking to Improve Patient Care

Measuring Patient Experience Most Australian dentists are now¬†aware of the imperative to enhance patient experience.…
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Patient ExperienceSmile
December 11, 2017

Empathy Mapping: Design Thinking in Patient Experience Studies

What is an Empathy Map? . Empathy mapping originated in design thinking as a way…
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