According to Maslow’s hierarchy of needs, once our basic needs are met, as humans we look to build on our feelings of esteem. As we spend nearly a quarter of our lives at work, so it is no real surprise that we will look to have some of these needs met at work. While you are creating a tailored experience for your patients that communicates how valued they are, it is imperative that you communicated how valued your staff are.
Supporting the growth and progression of your staff will not only lead to a loyal and successful team but will also provide the basis for their own personal growth. This is what creates a motivated and successful team. Creating a space where they belong and a job they truly care about.